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## Introduction

Welcome to Tekeya (https://tekeya.io/about-us). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

## Information We Collect

### Personal Information

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features, or resources we make available on our site. You may be asked for, as appropriate, name, email address, phone number, and other relevant details.

### Non-Personal Information

We may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include the browser name, the type of computer, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

### Cookies and Tracking Technologies

Our site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

## How We Use Collected Information

Tekeya may collect and use your personal information for the following purposes:

- **To Improve Customer Service:** Information you provide helps

. With Your consent: We mRetention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

* Comply with a legal obligation

* Protect and defend the rights or property of the Company

* Prevent or investigate possible wrongdoing in connection with the Service

* Protect the personal safety of Users of the Service or the public

* Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

Facebook Data Collection and Usage

When a user want's to register/login to our platform using facebook login, we collect 2 data entities from facebook.

public_profile : We use public informations shared by a facebook user like first name. last name and profile picture, these are required for customer account management.

email : User's email address is collected, which is required for account management. This is also required for order management process.

Data Deletion Request

We at Tekeya take utmost safety while handling user data. However incase if any user want to delete their account or any of their data collected by us, they can reach us anytime using the contact details provided at the very end of current page and we will do the same requested by the user. Also we do provide account deletion option at our platform which can be used by the user to delete their account themselves

Location Data

Tekeya Driver Application uses location data and is only for internal purpose to track the order and admin can see the current location of the rider. we do not share these details with any third parties. Users can decide at any time whether they want to provide background location access or not. The current location of the delivery partner needs to be updated so that it can be tracked in the client app as well as in the admin panel. As we provide passengers with the ability to navigate to the destination via Google Maps, so we need to track their location even when they have kept the app running in the background.

Apple Pay Privacy

Financial information, such as data related to your payment method, Apple Pay, etc (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Application. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, stripe, and you are encouraged to review their privacy policy (https://stripe.com/in/privacy) and contact them directly for responses to your questions. Learn more about Apple Pay here: https://support.apple.com/en-us/HT203027

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, You can contact us:

* By email:support@Tekeyaapp.io